Shipping policy

Helper Shield products are delivered electronically. No physical shipping is provided.

After completing a purchase, you will generally receive access to your purchased PDF through a download link on the confirmation page or by email.

You are responsible for providing an accurate email address and ensuring that your device can open PDF files.

If you experience difficulty accessing or downloading your purchase, please contact us at emilyscoffield.lcsw@gmail.com.

We will make reasonable efforts to resolve technical delivery issues and ensure that you receive the digital product you purchased.

We are not responsible for delays or interruptions caused by third-party service outages, internet connectivity issues, or circumstances beyond our reasonable control. This does not affect your rights under applicable law.